Telephone Voice Logging System

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Telephony Recording - A must-have for your business!

Many people misunderstand that a telephony recording system is a telephone tapping machine and put negative images on it. In fact, telephone recording is a method for improving service quality and for training purpose. By this mechanism of training, you may increase the conversation techniques between your customer representatives and customers. Therefore, it is a great tool for wining more of your customer satisfactions.

Recording All-Around

Records each line’s incoming and outgoing phone number, start date and time, and talking duration and all-time recorded data. Build-in Caller-ID for incoming callers (even if your PBX does not have Caller-ID services included), the recording system still provide you the Caller-ID function.

Secured Recording

All recording records are secure recorded for the highest security purpose. Only the authorized person who uses our recording software can retrieve the recorded data. Otherwise, the data is not playable even if anyone steals it.